Privacy Policy

Cozi Property Management LLC (“Cozi Property Management,” “Cozi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, www.cozipm.com (the “Website”), and through other communications with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances under which information may be shared.

By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide Directly

When you submit a form, request information, contact us, communicate with us, or otherwise interact with Cozi Property Management, we may collect information such as:

Name
Mailing or property address
Email address
Telephone number
Mobile telephone number
Information about your property, condominium, homeowners association, or rental property
Information submitted through contact, service, registration, or inquiry forms
Communications and correspondence you send to us
Other information you voluntarily provide

We only request information that is reasonably necessary for the purpose for which it is collected.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage information
Cookies and similar technologies

This information may be used to operate, maintain, secure, and improve our Website and understand how visitors use our Website.

2. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business purposes, including to:

Respond to inquiries and requests;
Provide property management, condominium association, HOA, rental, and real estate services;
Communicate with owners, tenants, residents, vendors, prospective clients, and other individuals;
Process registrations, requests, applications, and forms;
Provide notices and information relating to properties or communities;
Schedule appointments, inspections, maintenance, repairs, or other services;
Send requested communications;
Send service-related text messages, telephone calls, or emails;
Provide information about our services when permitted by applicable law;
Maintain and improve our Website;
Protect the security and integrity of our Website and systems;
Detect, prevent, or investigate fraud, abuse, or unauthorized activity;
Comply with applicable laws, regulations, legal processes, and governmental requests; and
Carry out other purposes disclosed to you at the time information is collected.

3. MOBILE INFORMATION AND SMS/TEXT MESSAGE CONSENT

Mobile Information

If you provide Cozi Property Management with a mobile telephone number, we may use that number to communicate with you regarding services, property management matters, community or association matters, appointments, maintenance, notices, requests, account-related information, or other communications that you have requested or authorized.

Your mobile telephone number and mobile information will not be sold or rented to third parties.

SMS/Text Messaging Consent

If you voluntarily provide your mobile telephone number and affirmatively consent to receive SMS/text messages from Cozi Property Management, your consent will be used only for the purposes described at the time you provide consent and as otherwise permitted by applicable law.

Cozi Property Management does not sell, rent, or share mobile telephone numbers or SMS/text-message consent information with third parties or affiliates for their own marketing or promotional purposes.

In particular, SMS consent data, including your mobile telephone number and your consent to receive text messages, will not be shared with third parties for those third parties’ own marketing purposes.

We may, however, use service providers that assist us in delivering communications on our behalf. Such providers may process mobile information solely as necessary to provide services to Cozi Property Management and are not authorized to use your mobile information or SMS consent data for their own independent marketing purposes.

Your consent to receive SMS messages is not a condition of purchasing goods or services from Cozi Property Management unless expressly stated otherwise and permitted by applicable law.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to a text message from us. You may also contact us directly to request removal from SMS communications.

After you opt out, you may receive a final message confirming your request. You will no longer receive SMS messages from that messaging program unless you provide consent again.

You may reply HELP for assistance where supported.

4. HOW WE SHARE INFORMATION

Cozi Property Management does not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide requested services.

For example, information may be shared with:

Service providers and contractors performing services on our behalf;
Technology, website hosting, communication, payment-processing, property-management, or software providers;
Vendors or contractors when necessary to provide requested property-related services;
Professional advisors such as attorneys, accountants, insurance professionals, or other consultants;
Government agencies, law enforcement, courts, or other parties when required by law or legal process; or
Other parties when you have specifically authorized or requested the disclosure.

Service providers receiving information from us are expected to use that information only for the services they provide to Cozi Property Management and not for their own independent marketing purposes, unless otherwise disclosed to you and permitted by applicable law.

Mobile Information and SMS Consent

We do not sell, rent, or share mobile information, mobile telephone numbers, or SMS/text-message consent data with third parties for their own marketing or promotional purposes.

This restriction applies specifically to SMS consent information and mobile information, including information collected through SMS opt-in forms or other text-message consent mechanisms.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies to improve functionality, analyze Website traffic, remember preferences, and support Website security.

Some technologies may be provided by third-party service providers that assist us with website functionality, analytics, security, or other business operations.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

6. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to websites, applications, portals, or services operated by third parties.

Those third parties have their own privacy policies and terms of use. Cozi Property Management is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.

You should use appropriate caution when submitting personal information online.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and property records, resolve disputes, comply with legal and regulatory obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

Requesting access to personal information we maintain about you;
Requesting correction of inaccurate personal information;
Requesting deletion of personal information, subject to applicable exceptions;
Requesting information regarding how your personal information is collected or used;
Opting out of certain communications or processing activities where applicable; and
Appealing a decision concerning a privacy request where applicable under law.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

10. MARKETING COMMUNICATIONS

We may communicate with you about our services when permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable email.

You may opt out of SMS/text communications by replying STOP to the applicable text message or by contacting us directly.

Opting out of marketing communications does not necessarily prevent us from sending important non-marketing or service-related communications that are necessary to provide services, administer an account, respond to a request, or comply with legal obligations.

11. CHILDREN’S PRIVACY

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate action.

12. FLORIDA PRIVACY

Cozi Property Management is based in Florida and provides property management and related services primarily in South Florida.

We seek to comply with applicable federal, state, and local privacy and data-protection requirements. Where applicable, Florida residents may have additional privacy rights under Florida law.

The availability and scope of particular privacy rights may depend on whether a particular law applies to Cozi Property Management and the circumstances of the request.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the “Effective Date” or “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

If we make a material change to the way we use personal information that requires additional notice or consent under applicable law, we will provide the required notice or obtain the required consent.

14. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information or SMS consent information, please contact:

Cozi Property Management LLC
Office: 305-328-9123
Website: www.cozipm.com

Privacy Inquiries:
Please use the contact information provided on our Website to submit a privacy-related request or inquiry.

IMPORTANT SMS PRIVACY NOTICE

Cozi Property Management does not sell or rent your mobile telephone number. We do not share mobile information or SMS/text-message consent data with third parties for their own marketing or promotional purposes.

If you voluntarily provide your mobile number and consent to receive text messages from Cozi Property Management, that information will be used to provide the communications and services described when you provide your consent. You may opt out at any time by replying STOP.

Message and data rates may apply. Message frequency varies.