Terms of Service

Welcome to Cozi Property Management LLC (“Cozi Property Management,” “Cozi PM,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, www.cozipm.com (the “Website”), and any services, forms, information, features, or resources made available through the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Cozi Property Management

Cozi Property Management provides property management and related real estate services, including services for condominium associations, homeowners’ associations, property owners, residents, tenants, and real estate clients.

Information presented on this Website is provided for general informational purposes and does not, by itself, create a property management agreement, landlord-tenant relationship, brokerage relationship, fiduciary relationship, or other contractual relationship between you and Cozi Property Management.

Any services provided by Cozi Property Management are governed by the applicable written agreement, management agreement, lease, listing agreement, service agreement, association documents, or other contractual document applicable to that relationship.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Website for any unlawful, fraudulent, or unauthorized purpose;
Attempt to gain unauthorized access to the Website or any account, server, database, or system;
Interfere with or disrupt the operation or security of the Website;
Upload or transmit malicious software, viruses, or other harmful code;
Submit false, misleading, fraudulent, or unauthorized information;
Impersonate another person or entity;
Use automated systems, bots, scrapers, or other methods to improperly access or collect information from the Website;
Copy, reproduce, distribute, modify, or exploit Website content without authorization; or
Use the Website in a manner that could damage Cozi Property Management, its clients, residents, owners, vendors, employees, contractors, or other users.

We reserve the right to restrict or terminate access to the Website if we believe that a user has violated these Terms or applicable law.

3. Website Information

We make reasonable efforts to provide accurate and current information on the Website. However, information may occasionally contain errors, omissions, outdated information, or other inaccuracies.

Website content may be changed, updated, corrected, or removed at any time without notice.

Information on the Website should not be considered a substitute for reviewing the applicable governing documents, contracts, leases, notices, financial records, official communications, or other documents applicable to your particular property or relationship with Cozi Property Management.

4. Property Management and Association Information

Information relating to a condominium association, homeowners’ association, property, owner, tenant, resident, or community may be subject to separate governing documents and contractual requirements.

In the event of a conflict between information displayed on the Website and an applicable governing document, contract, lease, management agreement, or other legally binding document, the applicable legally binding document will control to the extent permitted by law.

Nothing on this Website modifies or replaces the governing documents of a condominium association or homeowners’ association.

5. Online Forms and Submissions

The Website may provide forms or electronic submission tools for purposes such as:

Owner and resident registration;
Tenant registration;
Parking registration;
Architectural or modification requests;
Maintenance or service requests;
Document requests;
Reimbursement requests;
Contact inquiries;
Rental or property inquiries; and
Other property management or administrative matters.

Submitting a form does not necessarily mean that the request has been approved, accepted, completed, or received by the intended recipient.

You are responsible for ensuring that information submitted through the Website is accurate and complete.

Cozi Property Management reserves the right to request additional information or documentation before processing a submission.

6. Electronic Communications and SMS Messaging

When you submit information through the Website, contact us electronically, or provide an email address or telephone number, you may receive communications relating to your inquiry, property, account, tenancy, association, management services, or other requested services.

Where applicable, Cozi Property Management may send text messages (SMS) to users who have provided appropriate consent to receive SMS communications.

SMS Terms

By providing your mobile telephone number and consenting to receive SMS messages from Cozi Property Management, you agree that we may send text messages relating to your inquiries, appointments, property management services, account information, resident or owner communications, maintenance matters, community or association notices, and other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. SMS consent is not a condition of purchasing any service.

You may opt out of SMS communications at any time by replying STOP to a text message from us. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from that program unless you provide consent again.

For assistance with SMS communications, reply HELP or contact Cozi Property Management through the contact information provided on our Website.

Your consent to receive SMS messages is not required as a condition of purchasing or obtaining any service from Cozi Property Management.

Mobile information and SMS consent data will not be shared with third parties for their own marketing purposes. Information may be shared with service providers as necessary to provide, operate, maintain, or support our communications services, subject to applicable agreements and privacy requirements.

SMS communications are also subject to our Privacy Policy.

You are responsible for ensuring that the mobile telephone number you provide is accurate and that you have authorization to use that number for SMS communications.

Cozi Property Management does not guarantee that every SMS message will be delivered successfully, as delivery may depend on your mobile carrier, network availability, device, and other factors outside our control.

Standard message and data rates may apply depending on your mobile carrier and service plan.

7. Online Payments and Third-Party Services

The Website may provide links to or integrations with third-party platforms used for purposes such as rent payments, association assessments, application processing, resident services, parking registration, document management, electronic communications, or other services.

Third-party services may have their own terms, conditions, privacy policies, fees, and requirements.

Cozi Property Management is not responsible for the availability, security, content, policies, or practices of third-party websites or platforms that are outside our control.

If you make a payment through a third-party payment provider, the payment may be subject to that provider’s terms and processing policies.

Any payment processing fees, convenience fees, limits, or other charges will be disclosed through the applicable payment platform or governing agreement, as applicable.

8. No Guarantee of Availability

We do not guarantee that the Website or any portion of it will always be available, uninterrupted, secure, or error-free.

The Website may occasionally be unavailable because of maintenance, technical problems, updates, internet connectivity issues, third-party services, or circumstances beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any portion of the Website at any time.

9. Intellectual Property

Unless otherwise indicated, the Website and its content are owned by or licensed to Cozi Property Management and may be protected by applicable intellectual property laws.

This includes, without limitation:

Website text;
Logos and branding;
Graphics;
Photographs;
Designs;
Documents and templates;
Website layout;
Written content;
Videos;
Downloads; and
Other materials appearing on the Website.

You may view and use Website content for personal, informational, or legitimate business purposes related to your interaction with Cozi Property Management.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit Website content without prior written permission, except where permitted by law.

10. Third-Party Links

The Website may contain links to websites, applications, portals, social media accounts, vendors, government agencies, payment processors, or other third-party services.

These links are provided for convenience and informational purposes.

Cozi Property Management does not control or necessarily endorse third-party websites or services and is not responsible for their content, availability, privacy practices, security, or terms of use.

Your use of a third-party website is subject to that website’s own terms and policies.

11. User-Provided Information

You are responsible for the information you provide through the Website.

You agree not to submit information that:

Is knowingly false or misleading;
Belongs to another person without authorization;
Violates another person’s rights;
Contains malicious software;
Is unlawful or fraudulent; or
Is submitted for an unauthorized purpose.

You should not submit sensitive personal information through general Website forms unless specifically requested and provided through an appropriate secure method.

12. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, maintain, and protect information submitted through the Website.

Our Privacy Policy is incorporated into these Terms by reference.

If there is a conflict between these Terms and the Privacy Policy regarding the handling of personal information, the Privacy Policy will govern those matters.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Cozi Property Management does not guarantee that:

The Website will meet your specific requirements;
Website information will always be complete, accurate, or current;
The Website will be uninterrupted or error-free;
Defects will always be corrected; or
The Website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Cozi Property Management and its owners, officers, directors, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website.

This includes, to the extent permitted by law, damages arising from:

Website interruptions;
Technical errors;
Loss of data;
Reliance on Website information;
Third-party websites or services;
Unauthorized access caused by circumstances outside our reasonable control; or
Other matters relating to your use of the Website.

Nothing in these Terms is intended to waive or limit liability that cannot legally be waived or limited.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Cozi Property Management, its owners, officers, directors, employees, contractors, agents, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your violation of these Terms;
Your misuse of the Website;
Information you submit through the Website;
Your violation of another person’s rights; or
Your violation of applicable law.

16. No Legal, Financial, or Professional Advice

Information provided through the Website is for general informational purposes only.

Nothing on the Website constitutes legal, tax, accounting, financial, insurance, or other professional advice.

You should consult an appropriately licensed professional regarding your specific circumstances when professional advice is required.

17. Real Estate Information

Property descriptions, photographs, availability, pricing, rental information, market information, and other real estate information appearing on the Website may change without notice.

Unless expressly stated otherwise, information about properties is subject to availability, verification, and applicable contractual terms.

No information displayed on the Website constitutes a guarantee that a property is available for purchase, lease, or occupancy.

18. Fair Housing and Equal Opportunity

Cozi Property Management is committed to complying with applicable federal, state, and local fair housing and nondiscrimination laws.

Property availability, rental qualifications, applications, and related decisions are subject to applicable law and the criteria established for the particular property or service.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent that applicable federal law requires otherwise.

Any dispute relating to these Terms or the Website shall be subject to the jurisdiction and venue of courts having appropriate jurisdiction in Florida, unless applicable law requires otherwise.

20. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, we may update the “Effective Date” at the top of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

We encourage you to periodically review this page for updates.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other applicable policies specifically referenced on the Website, constitute the terms governing your use of the Website.

These Terms do not replace or modify any separate written contract, lease, association governing document, management agreement, listing agreement, or other agreement between you and Cozi Property Management.

23. Contact Us

If you have questions regarding these Terms of Service, please contact:

Cozi Property Management LLC
South Florida, United States
Website: www.cozipm.com

For questions regarding privacy or the handling of personal information, please refer to our Privacy Policy or contact us through the contact information provided on our Website.